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Maintenance

Maintenance for Landlords & Managing Agents

Compliance certification, reactive repairs and planned maintenance across portfolios of private residential property — with the paperwork filed correctly and on time.

Compliance

The certificates a rented property needs

These are the recurring obligations on a privately rented home in England. Missing them carries real penalties, and they're the easiest thing in a portfolio to let slip.

Gas Safety (CP12)
Annual inspection of all gas appliances and flues by a Gas Safe registered engineer. Record given to existing tenants within 28 days and to new tenants at the start of the tenancy.
EICR
Electrical Installation Condition Report at least every five years, with any C1, C2 or FI coded remedial work completed within 28 days and written confirmation supplied.
Smoke & CO alarms
A smoke alarm on every storey and a carbon monoxide alarm in every room with a fixed combustion appliance, tested at the start of each tenancy.
EPC
A valid Energy Performance Certificate, with the property meeting the minimum energy efficiency standard for letting.
Legionella
A risk assessment of the water system, with controls and periodic review where risk is identified.
Scope

What we handle

  • Annual gas safety inspection and certification across a portfolio
  • EICRs and the remedial work arising from them
  • Reactive repairs with agreed response times and authorisation limits
  • Void works between tenancies — decoration, repairs, deep clean and compliance refresh
  • Planned maintenance programmes with scheduled visits and reporting
  • Boiler replacement and heating upgrades
  • Refurbishment of individual units and whole blocks
  • Condition surveys and budget forecasting for planned expenditure
How we work

Predictable, documented, one contractor

The reason portfolios end up with a dozen separate contractors is that each trade is procured separately. It produces the worst of both worlds — no single point of accountability, and a compliance record spread across a dozen inboxes.

Running gas, electrical and building trades in one team means one contact, one set of response times, and certification issued and filed consistently rather than chased. Where we hold a planned maintenance agreement, we track the renewal dates and come to you before they lapse.

For agents, we work to agreed authorisation limits so routine repairs proceed without a conversation, and anything above the limit comes to you with a quote before it starts.

Good to Know

Landlords & Agents — common questions

Annually. A Gas Safe registered engineer must inspect all gas appliances and flues every twelve months, and the record must be given to existing tenants within 28 days of the check and to new tenants before they move in.

At least every five years for privately rented property in England, and at the start of a new tenancy where the existing report has expired. Any C1, C2 or FI coded items must be remedied within 28 days, with written confirmation supplied to the tenant and, on request, the local authority.

Yes. We'll agree a value below which routine reactive repairs proceed without prior approval, and above which you get a quote before anything starts. It's what keeps small repairs from becoming a bottleneck.

Yes — decoration, repairs, compliance certificate refresh and making good, scheduled to the void window so the property is ready to re-let rather than waiting on a trade.

Both. Portfolios benefit most, because the planned schedule and certificate tracking is where the real time saving is, but we take on individual properties too.

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